Privacy Policy

This policy outlines our ongoing responsibilities to our clients with respect to managing personal information.

 

Personal Information

personal information is information that identifies an individual.

Some examples of personal information we collect include: names, addresses, email addresses, credit card details and phone numbers. This personal information is obtained in documentation (i.e. forms), correspondence, by telephone, or by email.

We collect your personal information solely for the purpose of providing our services to you.

 

Third Parties

We will collect your personal information only from you when reasonable to do so. There may be some situations where we may be provided with information by third parties. In this event, we will ensure you are made aware of this.

 

Disclosure of Personal Information

We will not disclose your personal information to third parties (unless we have your consent) or where required by law.

 

Security

We store your personal information in systems that will reasonably and practically protect it from disclosure, loss, misuse or unauthorised use.

In the event that we no longer require your personal information for the purpose of which it was obtained, we will delete all information that identifies you. However, the majority of the personal information we collect will need to be stored by Waterfront Networks for a minimum of 7 years. At any point you have the right to access your personal information that we have on file.

 

Up to Date Information

In order to provide our services to you, it is very important that you provide us with up to date personal information. Please advise us of any changes as soon as you can.

 

Complaints

If you have a complaint regarding any breach of our Privacy Policy and our privacy responsibilities to you, please do not hesitate to contact us.